Privacy Policy

Last updated: September 24, 2026

WANDLO™ operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood how your personal information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or properly de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, billing address, shipping address, telephone number, and email address.

• Financial information, including payment card information, payment method, transaction details, payment confirmation, and other payment-related information.

• Account information, including your username, password, security questions, preferences, and settings.

• Transaction information, including products you view, add to your cart, save, purchase, return, exchange, or cancel, as well as previous transactions.

• Communications with us, including information you provide when contacting our customer support team or submitting a complaint or request.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, make a purchase, communicate with us, or otherwise provide us with information.

• Automatically through the Services, including information collected from your device when you use our website or services, including through cookies and similar technologies.

• From our service providers, including companies that provide technology, payment processing, fulfillment, analytics, customer service, or other services on our behalf.

• From business partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We may use your personal information to provide the Services, fulfill our contractual obligations to you, process payments, manage orders, arrange shipping, process returns or exchanges, maintain your account, remember your preferences, provide customer support, and improve your shopping experience.

We may also use information about your interactions with the Services to personalize your experience and provide relevant product recommendations.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending marketing communications by email, text message, or other permitted channels.

We may also use information about your activity on our website to display advertisements or promotions that may be relevant to you, including through third-party advertising and marketing services.

Where required by applicable law, we will obtain your consent before sending marketing communications.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Security and Fraud Prevention

We may use your personal information to help protect the security of our Services, authenticate accounts, maintain a safe checkout process, and detect, investigate, or respond to suspected fraudulent, illegal, malicious, or harmful activity.

If you create an account, you are responsible for keeping your login credentials confidential.

Communicating With You

We use personal information to respond to your questions, provide customer support, communicate regarding your orders, and maintain our relationship with you.

Legal Reasons

We may use your personal information where necessary to comply with applicable laws, respond to lawful requests from authorities, protect our legal rights, enforce our terms and policies, investigate potential violations, or participate in legal proceedings.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes and in accordance with this Privacy Policy.

This may include sharing information:

• With Shopify, service providers, and other third parties that provide services on our behalf, such as payment processing, website hosting, IT services, analytics, customer support, order fulfillment, shipping, and cloud storage.

• With marketing and advertising partners that help us provide promotional services or personalized advertising.

• When you direct us to disclose information, request that we do so, or otherwise provide your consent.

• With affiliates or companies within our corporate group, if applicable.

• In connection with a business transaction, such as a merger, acquisition, financing, restructuring, or insolvency.

• Where required to comply with applicable laws, court orders, subpoenas, government requests, or other legal obligations.

• Where necessary to protect WANDLO™, our customers, our Services, or the rights, property, or safety of others.

Our Relationship With Shopify

Our store is hosted on Shopify.

Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Shopify platform and related services.

Information you submit through our store may therefore be transmitted to and processed by Shopify and its service providers, which may be located in countries other than the country in which you live.

Shopify may also process information about your interactions with our store, other merchants, and the Shopify platform in order to provide certain advanced features and improve its services.

For more information about how Shopify processes personal information and the privacy rights that may apply to you, you can review Shopify's consumer privacy information through Shopify's official privacy resources.

Third-Party Websites and Links

The Services may include links to websites, services, or online platforms operated by third parties.

If you follow a link to a third-party website that is not owned or controlled by WANDLO™, we encourage you to review that third party's privacy policy, security practices, and terms.

We are not responsible for the privacy, security, accuracy, or practices of websites or services operated by third parties.

Information you choose to share publicly or semi-publicly through third-party platforms, including social media services, may also be visible to other users.

The inclusion of a third-party link does not necessarily imply that WANDLO™ endorses that third party or its content.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age defined by applicable law in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us at wandloshop@gmail.com so that we can review and, where appropriate, delete that information.

As of the effective date of this Privacy Policy, we are not aware that we knowingly “sell” or “share” personal information belonging to individuals under the age of 16, as those terms may be defined under applicable law.

Security and Retention of Your Information

We take reasonable measures designed to protect personal information.

However, no security system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain your account, provide the Services, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.

The specific retention period may vary depending on the type of information and the applicable legal requirements.

Your Privacy Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Right of access: You may have the right to request access to the personal information we hold about you.

• Right to deletion: You may have the right to request that we delete certain personal information we hold about you.

• Right to correction: You may have the right to request that we correct inaccurate personal information.

• Right to data portability: You may have the right to request a copy of certain personal information and, in some circumstances, request that it be transferred to another organization.

• Communication preferences: You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages.

Even if you unsubscribe from promotional messages, we may still send you non-promotional communications relating to your orders, account, customer service requests, or other transactions.

European Economic Area and United Kingdom

If you reside in the European Economic Area or the United Kingdom, subject to applicable exceptions and limitations, you may also have rights including:

• Right to object to processing: You may have the right to object to certain uses of your personal information.

• Right to restrict processing: You may have the right to request that we limit how we process your personal information in certain circumstances.

• Right to withdraw consent: Where processing is based on your consent, you may withdraw your consent at any time.

Withdrawing your consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

You may exercise applicable privacy rights by contacting us at wandloshop@gmail.com.

We will not discriminate against you for exercising your privacy rights.

Where permitted or required by applicable law, we may need to verify your identity before processing your request.

You may also be entitled to appoint an authorized representative to submit a request on your behalf, subject to appropriate verification.

Complaints

If you have a complaint about how we handle your personal information, please contact us at:

wandloshop@gmail.com

Depending on where you live, you may also have the right to submit a complaint to your local data protection or privacy authority.

International Transfers

Your personal information may be transferred, stored, or processed in countries outside the country in which you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

For transfers of personal information outside the European Economic Area or the United Kingdom, these safeguards may include recognized mechanisms such as Standard Contractual Clauses or other legally approved transfer mechanisms, where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, or legal and regulatory requirements.

When we update this Privacy Policy, we will post the revised version on our website and update the “Last updated” date at the top of this page.

Where required by applicable law, we may also provide additional notice regarding material changes.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise any privacy rights available to you, please contact us at:

wandloshop@gmail.com

For purposes of applicable data protection laws, WANDLO™ is the controller of the personal information processed in connection with our store, except where another party, such as Shopify, acts independently as a controller for its own processing activities.